Introduction
RuneFlowBot ("we," "our," or "us") is committed to protecting your privacy and safeguarding your information.
RuneFlowBot is a white-label Discord automation and business management platform designed for online communities, gaming service businesses, and digital service providers.
We provide software tools, automation systems, dashboards, and integrations that allow users to manage their own communities and operations using their own accounts, credentials, and configurations.
RuneFlowBot does not provide, sell, or operate third-party services on behalf of users. Users are responsible for the content, services, and activities conducted through their own platforms.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform, dashboard, integrations, or related services.
Information We Collect
Personal Information
We may collect the following information:
- Discord username and Discord user ID
- Email address used for account registration
- Discord server information connected through integrations
- Account and profile information
- Payment information related to subscriptions (processed securely through third-party payment providers)
- Bot credentials or authorization data provided by you for platform integrations
We only use integration credentials to provide requested platform functionality and maintain your configured services.
Usage Information
We may collect information about how you use our platform, including:
- Platform usage data
- Bot configuration settings
- Dashboard activity and preferences
- System logs and technical information
- Error reports and performance data
- Support communications and technical assistance requests
- Security-related events and access logs
How We Use Your Information
We use collected information to:
- Provide and maintain the RuneFlowBot platform
- Create and manage user accounts
- Process subscription payments
- Provide customer support and technical assistance
- Maintain platform security and prevent unauthorized access
- Improve platform features and user experience
- Monitor performance and reliability
- Detect abuse, fraud, or security issues
- Comply with applicable legal requirements
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share information only in the following situations:
Service Providers
We may share necessary information with trusted third-party providers that help us operate our services, including:
- Hosting providers
- Payment processors
- Security services
- Infrastructure providers
These providers only receive information necessary to perform their services.
Legal Requirements
We may disclose information when required by law, legal processes, or to protect:
- Our rights
- Our users
- Platform security
- The safety of others
Business Transfers
If RuneFlowBot is involved in a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction.
User Consent
We may share information when you provide explicit permission.
Data Security
We use reasonable technical and organizational measures to protect your information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
Security measures may include:
- Encryption
- Secure servers
- Access controls
- Monitoring systems
- Regular security improvements
However, no online service can guarantee complete security.
Data Retention
We retain your information only for as long as necessary to:
- Provide our services
- Maintain your account
- Meet legal obligations
- Resolve disputes
- Enforce agreements
You may request deletion of your account and associated personal data.
Some information may be retained where required for security, legal, or business purposes.
Third-Party Services
RuneFlowBot may integrate with third-party platforms and services.
Your use of third-party services is subject to their own privacy policies, terms, and rules.
RuneFlowBot is not responsible for the privacy practices, availability, or security of third-party services.
Your Rights
Depending on applicable laws, you may have rights including:
Access
Request access to personal information we hold about you.
Correction
Request correction of inaccurate information.
Deletion
Request deletion of your personal information.
Portability
Request a copy of your information in a usable format.
Objection
Object to certain types of data processing.
Requests can be submitted through our support channels.
Account Closure and Platform Changes
If you choose to stop using RuneFlowBot, you may request account deletion.
If the RuneFlowBot platform is discontinued, shut down, or becomes unavailable for any reason, user data handling will continue according to applicable legal requirements and this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Significant changes may be communicated through email, Discord announcements, or platform notifications.
Continued use of RuneFlowBot after changes means you accept the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us:
Email: [email protected]
Discord: Contact us through our official support server